Privacy Policy
LAST UPDATED • 30 JANUARY 2024
Introduction & Contents
Bhutan Travel Guru understands the importance of our customers’ privacy. We do not sell, rent or trade your personal information to others. Please read our privacy policy, which tells what information we collect from the customer and how we use and protect this information.
Personal Information
We collect personal information from you (such as name, address, telephone number, email address etc.) when you send us emails, complete registration or enquiry forms, submit comments to the Site, blog or user generated content facilities. As we strive to offer an unparalleled level of customized service, we may seek your dietary requirements, physical and health details.
How is personal information used or disclosed?
Bhutan Travel Guru uses this personal information to help us provide and support our services. Here’s how:
Travel papers: In order to process your travel papers, we will pass on your information to government agencies or bodies as required by laws or immigrations requirements.
Service booking: We use personal information to provide the services and/or products you have requested like hotels and flights.
Personal preferences: Bhutan Travel Guru strives to provide highest level of personal service. Any special requests or preferences that you specified at the time of booking will be passed on to your guides and hotels to enable them to meet your expectations.
Improve our Site: We may use your feedback and recommendation to improve the content of this site and the quality of our service.
Cookies
Like most internet service providers, we use a technology called ‘cookies’ to simplify the use of the website. Cookies recognize your computer, so that you are not required to enter the same information each time you log on to our site. You may choose to change web browser settings to reject cookies or to notify you when a cookie is about to be placed on your computer. However, if you decline cookies on the website, some functions on the website may be limited or unavailable.
Protecting your personal information
The security of your information is extremely important to us, and we take reasonable steps to protect it. Personally identifiable information is stored on secure servers that are not publicly accessible. Credit/debit card details you supplied are not stored on our database. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. All transactions are processed through a gateway provider and are not stored or processed on our servers.
Intellectual Property Rights
Unless otherwise stated, all materials on this site, including, texts, artwork, photographs, graphics, data, audio clips, video clips, text, trademarks and logos are the sole property of Bhutan Travel Guru, and are protected by copyright, trademark, and other intellectual property laws. No part of it may be copied or used for any purpose without the written permission of Bhutan Travel Guru.
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